What makes Refind different?

Our edge comes from professionals trained at the world's top-ranked translation and foreign language programs, combined with authentic international living experience across the US, Europe, and Asia. Our team doesn't just speak seven languages—they understand the cultural contexts having lived in Switzerland, France, Luxembourg, Japan, China, Hong Kong, and the UK. This real-world cultural fluency, enhanced by AI-powered tools and enterprise-grade compliance frameworks, enables us to deliver true cross-cultural adaptation rather than mere translation. We create authentic international connections that resonate with local audiences while protecting your brand through appropriate risk mitigation strategies.

Which Chinese platforms do you work with?

We specialize in all major Chinese platforms including WeChat, Weibo, RedNote (Xiaohongshu), and Douyin (Chinese version of TikTok). RedNote has over 200 million active users and is particularly influential among overseas Chinese consumers researching lifestyle products and services. It serves as a critical touchpoint for reaching Chinese audiences abroad and those interested in international products.

Do you offer a trial period?

While we don't offer free trials due to the substantial setup investment required (especially for Chinese platforms that require dedicated devices and local phone numbers), we do offer a flexible one-month initial subscription with a 30% discount. This "Market Testing" period allows you to evaluate our services with minimal commitment while still covering our initial setup costs.

What payment options are available?

We use secure payment processing via Stripe to protect your information. Your first month can be purchased as a standalone subscription, allowing you to evaluate our services with minimal commitment. After this initial period, our standard agreements have a 3-month minimum term with flexible monthly billing options to accommodate your budgeting cycles. Enterprise clients can arrange quarterly or annual payment schedules with appropriate adjustments.

How do you measure performance and success?

We focus on meaningful business outcomes rather than vanity metrics. While likes, comments, and follower counts are easily trackable, they often don't translate to actual business results. Our approach prioritizes building a solid, consistent presence that establishes your brand as reliable, knowledgeable, and accessible to international audiences. During our onboarding process, we establish strategic KPIs aligned with your long-term business objectives. Our comprehensive analytics and benchmarking track substantive engagement metrics that indicate genuine audience interest and brand authority in each market.

Have additional questions?

Please contact our team using any of the methods at the bottom of this page. For enterprise inquiries, you can request a consultation directly with our internationalization specialists.